Returns & Exchanges

At Silix, we stand by the quality of our performance gear and offer a hassle-free 30-day return policy for all unused equipment and apparel. If your gear doesn't help you reach your peak potential, we are committed to making it right through a swift exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the sports gear you wish to return or exchange.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached, ensuring the equipment is clean and shows no signs of outdoor use.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of your items, we will process your refund or ship out your new gear within 3-5 business days.